FAQ

FREQUENTLY ASKED QUESTIONS

How can we help you?

Your credentials to access the course will be delivered to your inbox within 5-10 minutes of your purchase. Please check your promotions/updates tab and spam folder as well.

All the courses, except The Complete Guide to Starting Up, are available in Hindi and English, and you will get access to both after purchasing the course. The Complete Guide to Starting Up is available in English only.

You will get access to two communities - one in the course player for course specific questions and a common community for general questions and networking.

Please follow the following steps to change your password -
1. Click here.
2. Click on the Login button on the top right corner of the screen.
3. Click on the "Reset your password" option
4. Enter your username, which is your registered email address.
5. You will get a password reset link on your email to set your new password.

The link is valid only for 24 hours and can be used only once. Please use the "Reset Your Password" option again to generate the new link.

Drop me an email at ibigwonder@gmail.com & me and my team will look into this for you.

Drop a message with your registered email and the course to "Tech Support" under the "My Account" menu. The team will look into this and come back to you with 5-6 hours.

Yes. All the courses come with a certificate of completion.

Yes. You will join a community of like-minded enthusiasts on I Big Wonder wherein you can share your doubts and connect with more people.

Please login via Chrome incognito mode or from a different browser to check if it happens as well.
If the issue persists, use the "Tech Support" Inbox under the "My Account" menu - the team will look into this and come back to you with 5-6 hours.

Yes, you can. Go to the "Profile" section under the "My Account" menu. Use the "edit" button to make desired changes.

Yes! You can cancel your course within 14 days of purchase if you don’t like it. I don’t want your money if you are not happy with the course. You can email me at ibigwonder@gmail.com & I’ll cancel and refund your money within hours. No awkward questions asked 🙂

Drop an email at ibigwonder@gmail.com describing your issue and we'll get back to you within 24 hours.

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